A diverse portfolio of topics requires experts from various different fields.
Nina Beyrl, MA
„Successful is who makes others successful"
- Service and Process Quality
- Human Resources
„Things are much easier with a positive attitude.“
- Telephone Training
- Complaints Management
- Active Sales in the Hotel Industry
- Dealing with guests
Julia Stelzl, MA
„You have to take things as they come, but you also have to ensure that they come the way you want to take them."
- Employer Branding
- Online Marketing Strategies and Customer Engagement
„Economic success is based on Customer/Guest Satisfaction in connection with a fulfilling work-life balance of both businesses and individuals.“
- Communication, Sales and Complaints management
- Staff Tutoring and Team Building
- Coaching & Training of Personality Development and Health Support